• WE WILL SERVE our customers with integrity, competence, and objectivity.
• WE WILL DELIVER to our customer all that we promised through
value-added services.
• WE WILL PERFORM our work to meet technical codes or better.
• WE WILL EXPLORE each customer situation to sufficient detail and gather
sufficient facts to gain an understanding of the problems, the scope of
assistance needed, and the possible benefits our service and technical
recommendations may provide our customers.
• WE WILL RESPECT each customer's home and property and leave them
as clean as we found them.





• WE REGARD our employees' satisfactions as important as customer service
and company profitability. We subscribe to the premise of win, win, win.
• WE WILL ASSIGN technical and support personnel to each job in accord with
their experience, knowledge, and expertise.
• WE WILL FOSTER training for all our employees on an on-going basis to improve
and uphold high performance standards.





• WE WILL PERFORM jobs for which we are qualified by our experience and
technical competence.
• WE WILL MAKE Quality Service the trademark of the jobs we perform.
If needed we will take care of callbacks with a minimum of inconvenience
to our customers.
• WE WILL STAND behind our work.
• WE WILL NOT provide services to a customer under terms or conditions that
might damage or compromise the integrity of our trade and profession. We will follow the Golden Rule.
• WE WILL NOT advertise our services in a deceptive manner.
• WE WILL MAINTAIN a wholly professional attitude and behavior toward those
we serve, our fellow contractors, our own employees, our suppliers, and
the public at large.





• WE WILL AGREE with our customers independently and in advance on the basis
for our fees. Our fees will be commensurate with the quality of the services
we deliver and the responsibility we accept.
• WE WILL MAKE it our moral imperative to maintain a profitable business as
part of our responsibility to our employees and our families.
• WE WILL BE MINDFUL of the honest value received by the customer and our
right to an ethical profit.





• WE WILL BE GOOD corporate citizens.
• WE WILL PROTECT the health and safety of our communities by sharing
knowledge of new environmental developments and technological
advancements with the communities we serve.
• WE WILL REPORT violations of this Code of Ethics.